Privacy Statement

Coir business is our core business

Privacy Statement

Shakti Cocos B.V., established at Honderdland 251, 2676 LV Maasdijk, The Netherlands, is responsible for the processing of personal data as elucidated in this privacy statement.

Contact details:
https://www.ShaktiCocos.com
Honderdland 251
2676 LV  Maasdijk
The Netherlands
Phone: +31 174 255 674
Mr J.L.A. van Batenburg is the General Manager of Shakti Cocos B.V.
He can be reached via JvanBatenburg@ShaktiCocos.com.

Personal data that we process
Shakti Cocos B.V. processes your personal data because you use our services and/or because you have provided these data to us yourself.

Below you will find an overview of the personal data that we process:
- First name and surname
- Address details
- Telephone number
- E-mail address
- IP-address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone.

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age, unless they have the consent of their parent or guardian. We can, however, not check whether a visitor is older than 16 years of age. We advise parents to be involved with the online activities of their children, in order to prevent data being collected from children without parental consent. If you believe that we have collected personal data regarding a minor without that consent, please contact us via info@ShaktiCocos.com, and we will delete this information.

The purpose for which and basis on which we process personal data
Shakti Cocos B.V. processes your personal data for the following purposes:
- to be able to call or e-mail you if this is needed to be able to render our services
- to inform you about changes to our services and products

Automated decisions
Shakti Cocos B.V. does not take decisions based on automated processing about matters that can have (significant) consequences for persons. This relates to decisions that are taken by computer programs or systems without the intervention of a person (for example, an employee of Shakti Cocos B.V.). 

How long we store personal data
Personal data are store as long as a person is a customer, directly or via a company, of Shakti Cocos B.V., in order to be able to discuss products and services of Shakti Cocos B.V.

Name, business e-mail addresses, business telephone numbers and other business contact details will be retained as long as a person is a customer, directly or via a company, of Shakti Cocos B.V., in order to be able to discuss products and services of Shakti Cocos B.V. Private addresses, private e-mail addresses and private telephone numbers will be retained if they are provided by the data subject for a specific reason and will be retained as long as applicable for that specific reason.

Sharing personal data with third parties
Shakti Cocos B.V. only provides data to third parties if this is necessary for the proper fulfilment of our agreement with you or to fulfil a legal obligation. 

Cookies, or comparable technologies, that we use
Shakti Cocos B.V. uses only technical and functional cookies. In addition, Shakti Cocos B.V. uses analytic cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone upon your first visit to this website. The cookies that we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website functions properly and remember, for example, your preferred settings. They also enable us to optimize our website. You can reject cookies by setting up your internet browser such that it no longer accepts cookies. In addition, you can delete all the information that has been saved previously via the settings for your browser. 

Review, correct or delete data
You have the right to review, correct or delete your personal data. In addition, you have the right to withdraw any consent for the data processing or to object to the processing of your personal data by Shakti Cocos B.V., and you have the right to data transfer. That means that you can submit a request to us to send the personal that we have from you in a computer file to you or to another organization designated by you.

You can send a request for review, correction, deletion or data transfer of your personal data or a request to withdraw your consent or an objection to the processing of your personal data to info@ShaktiCocos.com.

To ensure that the request for review has been submitted by you, we ask that you send a copy of your proof of identification along with the request. In this copy, black out your photograph, the MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Services Number (BSN). This is to protect your privacy. We will respond as quickly as possible, but within four weeks, to your request.

Shakti Cocos B.V. would like to point out that you have the option of submitting a complaint to the national supervisory body, the Personal Data Authority (‘Autoriteit Persoonsgegevens’). This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data
Shakti Cocos B.V. take the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted publication and unauthorized changes. If you believe that your data are not well secured or there are indications of misuse, please contact us via info@ShaktiCocos.com.